Appointment Triage

We are currently operating a total triage service for appointments.  When you call for an appointment you may be offered a telephone call from the doctor in the first instance.  If the doctor then feels it is necessary for you to be seen face to face you will be asked to come into the Surgery.

Our Reception Team have been given guidelines by our GPs to ask all patients some specific questions relating to their current state of health.  We would appreciate your co-operation and help with providing this information.

If you already have a pre-booked appointment, this will stand unless you have been contacted and advised otherwise.

Please be aware that all our telephone calls are recorded and we have a zero tolerance policy towards abusive language or behaviour to our staff.