Reception and enquiries

Reception and enquiries

How can we help you?

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Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Dilke Memorial Hospital
Speech House Road
Cinderford
Gloucestershire
GL14 3HX
Tel: 0300 421 8640
08.00 – 22.30
Lydney & District Hospital
Grove Road
Lydney
Gloucestershire
GL15 5JE
Tel: 0300 421 8722
08.00 – 22.30
Gloucester Medical Access Centre
Eastgate House
Eastgate Street
Gloucester
GL1 1PX
Tel: 01452 336290
08:00 – 20:00

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Call or speak to someone online now – NHS 111.

NHS 111

Check your symptoms, visit NHS 111 Online.
Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles.
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening, ear syringing and lifestyle advice.

Contact a Nurse

Book an appointment on the phone01594 542270
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone01594 542270

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend at least 8 weeks) before your journey.

Due to a national shortage of Hepatitis A and Hepatitis B vaccines, we are currently unable to offer these.

If you need these vaccinations prior to travelling abroad you should contact one of the local Travel Clinics.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Abuse

Forest of Dean Friendship Group (GRASAC)

GRASAC provides free, confidential and non-judgemental support and information services to women and girls affected by any form of sexual violence at any time of in their lives. They are currently running a Forest of Dean Friendship Group in a safe quiet location in Coleford, one Thursday every month.

Telephone: 01452 305421

Website: www.glosrasac.org

Email: info@glosrasac.org.uk

Sexual Assault Referral Centre

If you, or someone you know, has been the victim of sexual assault or rape, the Sexual Assault Referral Centre (SARC) at Hope House, Gloucestershire Royal Hospital, is here to help.

Telephone: 01452 754390

Website: www.gloucestershire.respectyourself.info

Gloucestershire Domestic Abuse Support Service

Gloucestershire Domestic Abuse Support Service is a county-wide service designed to reduce the level of domestic abuse and improve the safety of victims and their families.

Telephone: 0845 602 9035

Website: www.gdass.org.uk

Email: support@gdass.org.uk

Bereavement

Cruse Bereavement Care

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. We offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people.

Telephone: 0808 808 1677

Website: www.cruse.org.uk

Great Oaks Dean Forest Hospice

Great Oaks support people living within the Forest of Dean who have a life limiting illness.

Telephone: 01594 811910

Website: www.great-oaks.org.uk

Carers

Mental Health Carer Support Group

People who are there for those supporting someone with a mental health problem. A way to have a break from caring.

Website: www.yourcircle.org.uk

Cross Roads Care

We support Carers in Gloucestershire by providing professional Carer Support Workers (CSWs) to take over their caring responsibility to enable the carer to have a well needed break.

Telephone: 01594 823414

Website: www.crossroadsfd.org.uk

Email: admin@crossroadsfd.org.uk

Gloucestershire Carers Hub

Gloucestershire Carers Hub offer support for carers to help not only their physical and emotional well-being, but to help them to make informed decisions that have a positive, lasting influence on their lives.

Facebook: Gloucestershire Carers Hub

Telephone: 0300 111 9000

Website: www.gloucestershirecarershub.co.uk/

Email: carers@peopleplus.co.uk

Gloucestershire Young Carers

Gloucestershire Young Carers is a dynamic charity constantly growing and developing to meet the ever-changing needs of young carers in the county.

Facebook: GloucestershireYoungCarers

Twitter: @Glosyoungcarers

Telephone: 01452 733060

Website: www.glosyoungcarers.org.uk

Email: mail@glosyoungcarers.org.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Email: info@carersuk.org

Child Health

Gloucestershire Young Carers

Gloucestershire Young Carers is a dynamic charity constantly growing and developing to meet the ever-changing needs of young carers in the county.

Facebook: GloucestershireYoungCarers

Twitter: @Glosyoungcarers

Telephone: 01452 733060

Website: www.glosyoungcarers.org.uk

Email: mail@glosyoungcarers.org.uk

Forest of Dean Children's Opportunity Centre

The Centre provides services and support to children with special needs from birth to age 7 and their families.

Telephone: 01594 837552

Website: www.fodopportunitycentre.org

Email: admin@childoc.org.uk

Teenagers in Crisis - Gloucestershire

TIC+ (Teens in Crisis) provides face-to-face and online counselling services across Gloucestershire for young people aged 9-21 and their families. At TIC+ we care. We’re here to listen and support you – not to judge you.

Telephone: 01594 372777

Website: www.ticplus.org.uk

Children's Physiotherapy service

To refer a child (aged 0–16 years or 16–19 years if in full time education) for Physiotherapy, please call Children’s Physiotherapy Direct Monday to Friday, 9am until 12pm.

Telephone: 0300 421 6980

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Community Groups

Forest Voluntary Action Forum

As the Volunteer Centre for the Forest of Dean, the FVAF supports volunteering that involves individuals, voluntary and community groups.

Telephone: 01594 822073

Website: www.fvaf.org.uk

Young Gloucestershire

Young Gloucestershire is a countywide charity that supports disadvantaged young people who are facing challenges in their lives.

Telephone: 01452 501008

Website: www.youngglos.org.uk

Email: hello@youngglos.org.uk

Drugs and Alcohol

Healthy Lifestyles Gloucestershire

The Gloucestershire Healthy Lifestyles service offers support, information and guidance to people who want to make changes to their lifestyle.

Telephone: 0800 122 3788

Website: www.hlsglos.org

CGL Gloucestershire

CGL Gloucestershire is a free and confidential drug and alcohol service for adults (including offenders), families, carers and affected others.

Telephone: 01452 223014

Website: www.changegrowlive.org

Email: Gloucestershire.Info@cgl.org.uk

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 9177 650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Depression, Anxiety & Stress

Gloucestershire Youth Support Team

We speak up for young people in Gloucestershire, advise, and support them.

Telephone: 01452 547540

Website: youthsupportteam.co.uk

Email: info.glos@prospects.co.uk

On Your Mind

Gloucestershire’s hub for young people looking for mental health support advice on how to cope with life’s ups and downs.

Website: www.onyourmindglos.nhs.uk

Teenagers in Crisis - Gloucestershire

TIC+ (Teens in Crisis) provides face-to-face and online counselling services across Gloucestershire for young people aged 9-21 and their families. At TIC+ we care. We’re here to listen and support you – not to judge you.

Telephone: 01594 372777

Website: www.ticplus.org.uk

Mental Health Carer Support Group

People who are there for those supporting someone with a mental health problem. A way to have a break from caring.

Website: www.yourcircle.org.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people
Elderly Care

Alzheimer Society

There are dementia services and support groups in your area. Find out what’s available where you are.

Telephone: 0330 333 0804

Website: www.alzheimers.org.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk

Maternity

Gloucestershire Hospitals

Contact the Maternity Team.

Website: www.gloshospitals.nhs.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Sexual Health

Hope House

Hope house provide sexual health services all over Gloucestershire.

Telephone: 0300 421 6500

Website: www.hopehouse.nhs.uk

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123

Stop Smoking

Healthy Lifestyles Gloucestershire

The Gloucestershire Healthy Lifestyles service offers support, information and guidance to people who want to make changes to their lifestyle.

Telephone: 0800 122 3788

Website: www.hlsglos.org

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download from: play.google.com

Download from: itunes.apple.com

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

Healthy Lifestyles Gloucestershire

The Gloucestershire Healthy Lifestyles service offers support, information and guidance to people who want to make changes to their lifestyle.

Telephone: 0800 122 3788

Website: www.hlsglos.org

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

View more local pharmacies

Administration office

Administration office

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